Method of transport

Delivery by mail service (Delivery point) 150kč

Once we have delivered your package to the hands of the Post Office, you will receive an informative email about its dispatch. This email will also include the package number. You can track your shipment by entering your shipment number at https://tracking.packeta.com/cs/tracking/search.
On the day of delivery to the selected delivery point of the Zásilkovna, a text message will be sent to the phone number you have specified about the possibility of picking up the package. Here you will find the pick-up password and the opening hours of your chosen outlet. At the same time, an e-mail will be sent to you with the same information, plus the date your package will be deposited at the drop-off point. The standard pickup time is 7 days, but may be temporarily reduced to 5 days during the Christmas season. Transport of shipments up to 10 kg.

Delivery by PPL (Private parcel) 170kč

As soon as we hand over your package to PPL, you will receive an informative email about its dispatch. In this email, you will have the package number and links to a page where you can track the package's movement and change the delivery details after entering the package number. You can change your address and delivery date by entering your package number at http://www.pplbalik.cz. Again, you can track the movement of the package at http://www.ppl.cz. On the day of delivery, a text message will be sent to the phone number you have provided with an approximate delivery time within two hours (e.g. 13-15:00) and the phone number of the driver. Delivery of parcels takes place as standard on working days from 8:00 to 18:00. Payment by credit card If you don't have cash on you, you can pay by credit card. Drivers are equipped with a mobile payment terminal and printer. Saturday delivery Do you want your package delivered on Saturday? PPL also delivers on Saturdays, but unfortunately it is not a guaranteed service. For private addresses, PPL drivers attempt to deliver the package automatically on Saturday. If you are a business and are interested in Saturday delivery, please write this request in the notes before placing your order and we will try to arrange it.

Method of payment

Cash on delivery FREE of charge

The goods can be paid in cash upon collection in Opava.

FREE bank transfer

Payment information will be sent to your email along with your order confirmation.

Payment card or express transfer FREE

The order can also be paid online by card or by express transfer via GoPay.